REFUND POLICY

Refunds follow verified delivery.

Account failed to join

If an allocated authorized Telegram Account is verified as failed to join the Live because of a platform/resource problem, the charge attributable to that failed account is refunded to the customer wallet.

Successfully joined accounts

Accounts that successfully joined are treated as delivered for billing. A partial resource failure does not automatically refund the successfully delivered portion.

Customer closes the Live early

If the customer ends/closes their Telegram Live before the purchased duration finishes, the system may release the allocated accounts immediately back to Available capacity. That customer-side early closure does not create an automatic refund.

Integrity first

Refund and completion decisions are based on server/worker records and actual allocation/join state, not a customer-edited browser value.